If for any reason you are not happy with any aspect of our service please let us know. We always welcome opportunities to improve patient experience.

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If you wish to raise a formal complaint, this must be done in writing to the Practice Manager. (Jackie Stinton) All complaints are fully investigated and a response made within 30 days of receipt.

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Your complaint will be dealt with in line with the “Putting Things Right” protocol, details of which can be found on the link below:

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https://gov.wales/nhs-wales-complaints-and-concerns-putting-things-right