Service Information
Test Results:
Please do not assume the practice will contact you regarding your test results. It is your responsibility to contact the surgery. Test results are given out after 2.00 p.m.
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Text Reminder Service:
The practice can send patients a text reminder for their appointments at the surgery. Please ensure that you have given your correct mobile number and let us know if you change it. If you would prefer us not to include you in these reminders please let us know.
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Fear of Flying:
We have taken a decision to stop prescribing diazepam outside the terms of its licence, including as a sedative for aircraft flights. This policy decision has been made by the GP Partners and will be adhered to by all prescribers working in the practice.
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NHS Wales App:
We are now live on the NHS Wales App which will replace My Health Online. To ensure continuity of services download the App today or use the desktop web version available. Find out more at: https://app.nhs.wales/login.
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Additional Support at https://apphelp.nhs.wales/help/nhs-login.
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Dental Problems:
We are unable to treat dental problems. You should instead book an appointment with your dentist. If you are not registered with a dentist, the number for emergency dental care is 029 20 444 500
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Antibiotics will not help with dental pain and your GP will not prescribe them for this reason. You can get over the counter painkillers such as paracetamol and ibuprofen from your pharmacist while awaiting dental treatment. We do not prescribe diazepam for patients with a fear of dentists.
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Emergency dental care:
http://www.cardiffandvaleuhb.wales.nhs.uk/directory/dentists/
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Eye Problems:
You can see your optician if you need urgent attention for your eye.
For a list of the opticians visit:
http://www,eyecare.wales.nhs.uk/coronavirus-information
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Emergency eye care:
http://www.eyecare.wales.nhs.uk/home
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Useful Links:
Choose Well Wales - http://www.choosewellwales.org.uk/home
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NHS111 Advice - www.111.wales.nhs.uk
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Adults: Is your cold, sore throat, earache or cough getting you down? A Guide to understanding your symptoms
http://www.wales.nhs.uk/sites3/Documents/597/23-GRIP-123-Patient-Leaflet_UK-v7.pdf
Get Well Soon Without Antibiotics http://gov.wales/docs/phhs/publications/111114getwellen.pdf
Children: When Should I Worry? Your Guide to Coughs, Colds, Earache and Sore Throats